4 Things agencies need to focus on.

Working in the world I do, I am surrounded by clients who are eager, excited and passionate about growing their businesses. We’ve had the privilege of working with some great companies with brilliant ideas. I can be a cynical grump sometimes, but because the nature of...

6 Key elements to building a £1 million business.

If you are in business, the first million is the hardest to achieve, statistically, only 4.1% of start-ups reach £1m turnover in the first 3 years of trading. The stats get a little hazy after the 3-year period but what is clear is that to...

Is #Brexit really such a big deal for SME’s?

Since 2016, our nation's politics have been dominated by #Brexit. We have had a new Prime Minister, too many cabinet reshuffles and many preaching about the impending oblivion our nation faces. We are not facing oblivion but it's close. If the remain vote had clinched it, there...

Quit your addiction to porn before it kills your business.

Your heart races. Images flash through your imagination. Technology that can enhance your effort. No, I'm not talking about smutty magazines and various 'devices' you can buy online. I'm talking about marketing porn. I'm talking about the tell-tale signs your addicted to marketing porn! Marketing porn might get your juices flowing,...

Client Success vs. Customer Service

  Although Client Success and Customer Service are both customer facing, there is a big difference between the two roles. Customer Service is generally a more reactive role, dealing with issues as they arrive and making sure deadlines are met and that your customers are happy....

This is why your phone doesn’t ring!

A few weeks ago I described what I do as "making the phone ring and generating enquiries" but I am no salesman. I am creative marketer who has REAL life experience working to make sales in some cases to help keep a company alive! Firstly, marketing...

3 reasons I stopped giving a damn what people think

For years I struggled with what other people thought of me, how I dressed, what I said and what I did were all subjected to the scrutiny of what I thought other people thought. Fast forward to today and I can see how I tortured...

5 Reasons your marketing is doomed!

A big part of my working life is spend locked in rooms with business owners, entrepreneurs and management teams. There is no crisis, but everyone is frustrated that the marketing and promotion of the business seems ineffective or never gets executed. Often the failure of marketing is not...

4 reasons why your business may fail

It is the Entrepreneurs nightmare. Long hours, neglecting family and so much energy has been exhausted only for your business idea to fail. The emotional rollercoaster it creates will leave you with doubts, pressures and a feeling of total humiliation. A business failure is the worst outcome, so...